These are our terms and conditions. Please read them with care.

Your Statutory rights are not affected by any of the following store policies.

Ordering Online:
Ordering Online with us is safe and secure!

For payment Electron card can't be accepted as they are swipe cards.

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a cheque, but this will delay your order as we must wait for your funds to clear before we ship any merchandise.

Return / Refund Policy:
Please return the goods at your expense. We will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information:
Delivery is £4.50 within mainland UK(unless specified) and delivery time is usually 3 to 5 days from order. We will telephone you to advise if an item is out of stock. We will advise you by email of postage costs outside of mainland UK.

Prices:
Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints:
If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.